Success Stories

NetOwl customers include some of the world’s most sophisticated organizations with the most demanding Big Data environments in sectors such as intelligence, defense, media, and risk management.  The NetOwl team is proud not only of the best-of-breed products it offers, but also of its reputation for its ability and dedication to take its products into successful deployments to enable mission-critical applications that matter.

Commecial Sector

Commercial companies utilize NetOwl in many different ways, such as content enrichment, semantic search, compliance monitoring, and risk management.  Some of the success stories include:


LexisNexis, a leading global provider of content and technology solutions, uses NetOwl to deliver next-generation semantic discovery capabilities in Lexis Advance, which provides legal professionals with better, faster and more relevant research capabilities.  As one key part of Lexis Advance, NetOwl’s entity and relationship extraction capabilities semantically enrich the vast amounts of text-based content offered to legal professional customers. Combining the semantic information extracted from text by NetOwl with LexisNexis identity resolution technology significantly improves accuracy when surfacing relevant content for customers researching specific entities such as attorneys and law firms. NetOwl’s content processing provides more sophisticated discovery capabilities and advanced answer filtering, enhancing the ability of users to quickly locate the most relevant documents and efficiently analyze legal information.

NetOwl is seamlessly deployed on LexisNexis’s unique High-Performance Computer Cluster (HPCC) technology, which is at the center of the Lexis Advance platform, analyzing massive amounts of text in a large distributed environment.


Gale, part of Cengage Learning, is a world leader in e-research and educational publishing for libraries, schools and business. Best known for its accurate and authoritative reference content as well as its intelligent organization of full-text magazine and newspaper articles, the company creates and maintains more than 600 databases that are published online, in print, as eBooks and in microform. Gale has been using NetOwl’s semantic tagging capabilities for over a decade to enrich its index and offer discriminating solutions to its clients.

Blackhawk Engagement Solutions

Blackhawk Engagement Solutions (formerly Parago, Inc.) provides end-to-end engagement management programs for consumers, sales channels, and employees and provides services to many of the top companies around the globe.  It has become one of the largest providers of manufacturer and retailer promotional marketing programs, including rebates and incentive programs.  The company has been a major player in the popularization of paperless rebates and prepaid rebate cards, which improve the customer experience.  The company has received significant industry recognition for its research into customer loyalty, rewards programs, and prepaid cards.   Blackhawk Engagement’s clients include major companies such as GE, Staples, and Verizon.

Blackhawk Engagement is using NetOwl NameMatcher to ensure the security of its customer engagement management programs.  NameMatchter automatically provides a candidate list of possible matches for a give name, which enables Blackhawk Engagement to protect against fraudulent, multiple submissions of rebate requests and other customer incentives.

IDT Payment Services

IDT Payment Services, Inc. is a licensed money transmitter and a subsidiary of IDT Corporation (NYSE: IDT), a leading global provider of telecommunications and payment services.   IDT Payment Services provides an international money transfer service via its flagship Boss RevolutionSM payments platform.  IDT Payment Services uses NetOwl EntityMatcher to ensure compliance with applicable Know Your Customer (KYC) and Anti Money Laundering (AML) regulations.  EntityMatcher allows IDT Payment Services to perform entity record matching with state-of-the-art accuracy and so reduce compliance risks.  IDT Payment Services also utilizes EntityMatcher to cross-validate their customer records to drive better customer relationship management (CRM) and analytics.

Message Management Software Company

One of the world’s largest IT management software providers uses NetOwl as a component of their email compliance monitoring software. This robust mailbox management, discovery and supervision product archives, manages, and tracks email. It uses NetOwl’s natural language processing capabilities to monitor the semantics of the content of the email, helping protect the customer from potential regulatory or legal action based on their email communications.